Chromebook Support

All students are responsible for using their EGUSD assigned chromebook appropriately and taking care of their chromebook to prevent any damage or loss. Students should NOT be making any physical changes or cause any damages to their EGUSD assigned chromebook. Please follow these guidelines below to take care of your EGUSD assigned chromebook.
Refer to the information below for assistance with chromebook related technicial issues. 

KAMS Chromebook Guidelines

All KAMS students are expected to follow these chromebook guidelines while using their EGUSD assigned chromebook. This video was presented to all KAMS students during PBIS Kickoff at the beginning of the school year.  In addition, these guideliens were presented to all KAMS students during textbook distribution time at the library. 

You can click on the video linked here to review the Chromebook Guidelines and Expectations for all KAMS students.

Thank you for being a RESPONSIBLE KAMS student by following these chromebook guidelines.

EGUSD Chromebook Agreement

All EGUSD students and families must follow the EGUSD Chromebook Agreement that outlines the appropriate use and care of any EGUSD assigned chromebook. Please click on the link below to view and print the EGUSD Chromebook Agreement.

Link to EGUSD Chromebook Agreement --> 

EGUSD Chromebook Technology Support 

If you are HOME, please contact EGUSD Technology Support at STUSUPPORT@EGUSD.NET or call them at (916) 686-0245 during the hours of 7:30 a.m. to 4:30 p.m.. 

If you are at SCHOOL, you may stop by the KAMS Library for assistance with chromebook related help.


What can we do if my chromebook is frozen and/or the screen is black but the power is on?

Try to do a warm reboot on the chromebook by:

1) PRESS and HOLD these two keys below until the blue power light goes off.  

2) Press the power key to restart the chromebook 

3) Log back into the chromebook to see if the problem has been resolved.

What can I do if I don't hear any sound coming out of my chromebook?

Make sure your sound is ON and the volume is up.

1) Go to your bottom right hand corner to access your chromebook settings

2) Go to the sound control panel and make sure your sound is ON and the volume is at up at least half way on the sound bar.

You can click on the Keyboard Shortcuts image to add a copy of this file to your Google Drive.